Your Questions Answered
At Reliable Auto Supplies, we understand that you may have questions. Here are some of the most common inquiries we receive.
We require your vehicle’s Year, Make, and Model to verify compatibility. Our team cross-checks OEM databases and aftermarket catalogs before confirming your quote. Miss a detail? Contact us immediately—we’ll update your order for free.
We offer a 30-Day Fitment Guarantee. If the part doesn’t fit, return it (unused) for a full refund or replacement.
OEM Parts: Covered by the manufacturer’s warranty (typically 1-2 years).
Aftermarket Parts: 90-day warranty against defects. (Receipt required for claims)
In-Stock Parts: Shipped same/next business day via UPS/FedEx.
– Continental U.S.: 2-5 business days.
– Alaska/Hawaii: 5-7 business days.
– Special Orders: Delivered in 7-14 days (we’ll notify you upfront)
Currently, we only ship within the U.S. and its territories.
Yes! We use SSL encryption and partner with PCI-DSS compliant processors. We never store your credit card details.
Absolutely! Email parts@reliableautosupplies.com for volume pricing (mechanics, repair shops, and resellers welcome)
Reliable Auto Supplies
5606 Baynton St, Philadelphia, PA 19144
(Warehouse open Mon-Fri, 9AM-6PM EST)
Yes! Bring your ID and order confirmation.
We double-check fitment before shipping.
Our 90-day warranty has you covered.
Priority shipping options are only available for OEM parts. Aftermarket parts has to be tested multiple times by our specialists.