Privacy Policy

Last Updated: [01/20/2025]

At Reliable Auto Supplies (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [reliableautosupplies.com](https://reliableautosupplies.com) or interact with our services.

By using our website, you agree to the terms outlined in this policy.

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1. Information We Collect
We may collect the following information when you:
– Place an inquiry or order: Name, email, phone number, shipping/billing address, vehicle details (make, model, year), and payment information (processed securely via third-party gateways like PayPal or Stripe).
– Browse our website: IP address, browser type, device information, and cookies (see Section 4).
– Contact us: Emails, chat logs, or call recordings (for customer support purposes).

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2. How We Use Your Information
Your data helps us:
– Process orders and provide quotes for auto parts.
– Verify part compatibility based on your vehicle details.
– Improve website functionality and user experience.
– Send service updates (e.g., order confirmations, shipping notices).
– Comply with legal obligations (e.g., tax records).

We do not sell or rent your data to third parties.

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3. Data Sharing & Third Parties
We only share information with:
– Shipping carriers (UPS, FedEx) for order delivery.
– Payment processors (PayPal, Stripe) for secure transactions.
– Trusted service providers (e.g., email marketing tools like Mailchimp, if you opt in).

All third parties are contractually obligated to protect your data.

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4. Cookies & Tracking Technologies
We use cookies to:
– Remember your preferences (e.g., currency, language).
– Analyze website traffic via Google Analytics (anonymous data only).
– Retain cart items for 30 days (if you abandon checkout).

You can disable cookies in your browser settings, but some site features may not work properly.

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5. Data Security
We implement:
– SSL encryption for all transactions.
– Regular security audits to prevent unauthorized access.
– Limited employee access to sensitive data.

Despite our efforts, no online system is 100% secure. Please protect your account credentials.

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6. Your Rights
Depending on your location, you may:
– Request access to or deletion of your data.
– Opt out of marketing emails (via unsubscribe link).
– Disable non-essential cookies.

To exercise these rights, contact us at privacy@reliableautosupplies.com

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7. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

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8. Contact Us
For questions about this policy or data practices,

Email:
privacy@reliableautosupplies.com
Mailing Address:
Reliable Auto Supplies
5606 Baynton St,
Philadelphia, PA  19144